Shipping policy

Shipping

Shipping is free on every order. No minimum, no code needed.

We currently deliver to the United States only.

Processing

Most orders are packed and on their way within 1 to 3 business days.

Delivery

Delivery typically takes 6 to 10 business days after your order ships. In rare cases a package can take up to 20 business days to arrive, and we appreciate your patience when it does.

Tracking

You will receive an email with a tracking link as soon as your order ships. Give the link a little time to update after it first arrives, carriers can lag a bit at the start.

Address changes

Spotted a typo in your address? Email us as soon as you can with your order number. If the order has not shipped yet, we can usually fix it.

Orders returned to us because of an incomplete or incorrect address are handled case by case, we will contact you if this happens to your order.

Shipping Protection

Shipping Protection is an optional add-on you can include with your order in the cart for $5.99. If your protected order is lost in transit, marked delivered but never arrived, or arrives damaged, we will make it right with a free replacement or a refund for the affected items.

To make a claim, contact us within 30 days of the delivery date, or of the last tracking update for a lost package. Include your order number, and a photo for damage claims. Claims are reviewed individually, and confirmed claims are honored with a replacement or a refund.

Shipping Protection covers the delivery of your order. It is not a product warranty, and it applies only to orders that included it at checkout. Orders without Shipping Protection are handled case by case under our standard policies.